Privacy Policy

This Privacy Policy describes how Chris Cagle, sole proprietor operating PixelSEO.ai ("we," "us," or "our"), collects, uses, and stores information when you use the Service at pixelseo.ai. By using the Service, you agree to the practices described here.

1. Information We Collect

Information You Provide

• Email address — collected when you create an account, used solely for account authentication, password resets, and transactional communications related to your account (such as credit purchase receipts).
• Payment information — if you purchase credits, payment is processed by Stripe. We do not collect or store your credit card number or payment details. Stripe's privacy policy governs how your payment data is handled.

Information Collected Automatically

• Usage data — we may collect information about how you interact with the Service, including features used, credits consumed, and general usage patterns. This information is used to improve the Service.
• Log data — standard server log information such as IP address, browser type, and pages visited may be collected by our hosting infrastructure (Cloudflare).

Content You Generate

• Prompts and inputs — the text prompts and style selections you submit to generate images.
• Generated images — images produced by the Service are stored on Cloudflare infrastructure for up to 12 months. After that period, they may be permanently deleted.
• SEO metadata — file names, alt text, and image schema generated by the Service are associated with your account.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process credit transactions
• Generate images and SEO metadata on your behalf
• Respond to support requests
• Improve and maintain the Service
• Comply with legal obligations

We do not use your email address for marketing purposes. We do not sell your personal information to third parties.

3. Third-Party Services

The Service relies on the following third-party providers, each of which has its own privacy policy governing data it handles:

We are not responsible for the privacy practices of these third parties. We encourage you to review their policies.

4. Data Retention

• Account data — retained for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law.
• Generated images — stored for up to 12 months from the date of creation, then deleted.
• Payment records — retained as required for tax and accounting purposes.

5. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will delete it promptly.

6. Data Security

We take reasonable technical measures to protect your information, including secure account authentication via Clerk and encrypted data transmission via HTTPS. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated personal data
• Opt out of certain data processing

To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe.

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information.

Texas residents: Under the Texas Data Privacy and Security Act (TDPSA), you have similar rights to access, correct, delete, and obtain a copy of your personal data, and to opt out of certain processing activities.

8. API Users

If you access the Service via the PixelSEO.ai API, the same data practices described in this policy apply to data processed through the API. You are responsible for ensuring that your use of the API complies with applicable privacy laws, including any obligations you have to your own users.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Chris Cagle
Caldwell, TX
[email protected]